Terms of Service

Last updated: 28 October 2026

What changed in this version: we describe the free plan, trials and previews, what happens to your codes when a plan ends, payment disputes, abuse reporting, and the limits of our liability for printed materials more clearly.

Summary

Paid plans renew automatically each month or year until you cancel. You can cancel anytime from your dashboard.
Your first payment comes with a 15-day money-back guarantee.
Trial and preview codes stop working when the trial or preview ends, unless you publish them on a paid plan. Test before you print.
If your plan ends, dynamic codes above the Free plan's limits stop redirecting until you upgrade again.
Don't use QRKIT for phishing, malware, spam, or anything illegal. We disable codes that put the people scanning them at risk.

This summary is for convenience. The full terms below are what govern your use of QRKIT.

Who We Are

These Terms of Service form a binding agreement between you and Digitonica SRL, a company registered in Romania (Trade Register No. J18/1195/2022, fiscal code CUI 46142569), with its registered office at Str. Dr. Victor Gomoiu nr. 11, 200685 Craiova, Dolj, Romania ("QRKIT", "we", "us"). By creating an account, paying for a plan, or using the service, you accept these terms. You can reach us at [email protected].

The Service

QRKIT lets you create, customize, and manage QR codes, including dynamic QR codes whose destination you can change after printing, hosted pages (such as digital business cards, link pages, menus and forms), hosted files, and analytics about how your codes are scanned. It also includes a barcode generator that is free to use and requires no account. Features and limits vary by plan; the current plans and what they include are described on our pricing page. We continuously improve the service and may add, change, or remove features. If a change materially reduces the core functionality of a paid plan you are paying for, we will notify you in advance.

Your Account

You must be at least 16 years old to create an account, and the information you register with must be accurate and kept up to date.
You are responsible for keeping your login credentials secure and for all activity that happens under your account, including by team members you invite.
If you use QRKIT on behalf of a company, you confirm that you are authorized to accept these terms for that company, and "you" includes that company.
Free plans, trials, and introductory offers are for one person or business. Creating extra accounts to get more of them is not allowed.

Free Plan, Trials & Previews

Free plan. The Free plan includes a limited number of dynamic QR codes, a monthly scan limit per code, and a shorter scan history. When a limit is reached, scans of the affected code may show a notice page instead of your destination until the limit resets or you upgrade. Static codes keep working because their content is stored in the printed image itself. We may change Free plan limits over time.
Page trial. Some code types open a page that we host, such as a digital business card, link page, menu or form. On the Free plan, these work as a free trial for 7 days from the day your workspace was created. No card is needed.
File preview. Code types that open a file we host (such as a PDF, image, video or audio file) work as a preview for about 2 hours after you create them.
When a trial or preview ends, the code shows a "not published yet" page until you publish it by starting a paid plan. Publishing switches it back on with the same link, so anything already printed starts working again. We are not responsible for printed or shared material made from a code that was never published on a paid plan.

Acceptable Use

You may not use QRKIT, or QR codes created with QRKIT, to:

link to, host, or distribute content that is illegal, fraudulent, defamatory, sexually explicit, or that infringes the intellectual property or privacy rights of others;
conduct phishing, distribute malware, impersonate another brand or person, or deceive people about where a QR code leads or who operates the destination;
send spam, or collect personal data from the people who scan your codes in violation of applicable law;
probe, disrupt, or overload the service, attempt to access other users' data, or circumvent plan limits, previews, or access controls;
resell or white-label the service without our written consent.

We automatically check code destinations against known phishing and malware lists. We may disable individual QR codes, remove content, or suspend or terminate accounts that violate this section. Where practicable we will notify you and give you a chance to fix the problem, but we may act immediately when needed to protect the people scanning your codes, other users, or the service itself.

Reporting Abuse & Moderation

Anyone can report a QR code, page, or file they believe is illegal or abusive at useqrkit.com/report-abuse or by emailing [email protected] with "Abuse report" in the subject. Please include the link or code, what is wrong, and, if you want a reply, your email address.
This address is also our single point of contact for authorities and users under the EU Digital Services Act. We read messages in English and Romanian.
When we disable a code or remove content, we tell the account owner what we did and why, unless the law or an ongoing investigation prevents it. If you think we got it wrong, reply to that email or contact [email protected] and a person will review the decision.

Your Content & QR Codes

You keep full ownership of the content you put into your QR codes and your account. You grant us the limited license needed to host, store, process, and display that content solely to provide the service.
The QR code and barcode images you generate are yours to use for any lawful purpose, including commercially, on any material.
You are responsible for the content of your QR codes and their destinations, and you confirm you have the rights needed to use what you upload.
Test every code on a phone before you print it. You are responsible for checking that a code scans and leads where you expect, and for the size, contrast and placement of printed codes.
The QRKIT platform, software, design, and trademarks remain our property. These terms do not grant you any rights in them beyond the use of the service.

Data About People Who Scan

When people scan your codes, submit your forms, claim your coupons, or save your contact card, we process their data on your behalf to provide your analytics and features. For that processing you are the controller and we are your processor under our Data Processing Agreement, which forms part of these terms for business customers.
If you add tracking tags (such as Google, Meta or TikTok pixels) or turn on precise location or geofencing for a code, you are responsible for having a legal basis for it, including any cookie consent and privacy notice your visitors need.

Plans, Billing & Renewal

Paid subscriptions are billed in advance through our payment provider, Stripe, on a monthly or yearly cycle, and renew automatically until cancelled. You can cancel at any time from your dashboard; cancellation takes effect at the end of the current billing period, and you keep your plan until then.
If we change the price of your plan, we will email you at least 30 days before the new price applies to your next renewal. If you don't agree, you can cancel before the renewal.
Discounts, coupons and special offers apply only as shown at checkout, for the period stated there, and cannot be combined unless we say so. We may offer different plans, prices or discounts to different customers, for example by region, currency, or how you found us.
One-time purchases (such as the Download Pack) are not subscriptions and do not renew.
If you pause billing, your codes keep working but paid features are unavailable until the pause ends and billing resumes on the date shown when you paused.
Prices are shown before checkout. Taxes are added where required. We are not currently registered for VAT in Romania.

Refund Policy

15-day money-back guarantee. Your first payment for a QRKIT subscription comes with a 15-day money-back guarantee. If QRKIT is not right for you, email [email protected] within 15 days of that charge and we will refund it in full, no questions asked. The guarantee applies once per person or business, to the first payment of the first paid subscription (monthly or yearly, any plan), and the refunded subscription is then cancelled. We may decline it where we see repeated use across accounts.

Statutory rights (EU/EEA consumers). Nothing in this policy limits your non-waivable statutory rights. If you are a consumer in the EU/EEA, you have a 14-day right of withdrawal from a new subscription. At checkout you ask us to start your plan immediately; if you withdraw within the 14 days, we refund you through the original payment method, keeping only a proportionate amount for the service already provided where the law allows. For your first subscription the 15-day guarantee above is more generous and refunds the full amount.

Other refunds

Outside the guarantee, we review refund requests case by case.
For yearly plans, we may refund the unused part when you ask within 30 days of the payment.
Monthly payments and renewals outside the guarantee window are generally not refundable. Cancel before your renewal date to avoid the next charge.
We do not refund accounts suspended for breaking these terms.
Approved refunds go back to the original payment method, usually within 5 to 10 business days, depending on your bank.

Payment Disputes

Please contact us first. If you don't recognize a charge from QRKIT or Digitonica SRL, or you want your money back, email [email protected]. We usually answer within one business day, which is much faster than a bank dispute.
If you open a chargeback or dispute instead, we may pause the account while the dispute is open and share the records of your purchase and use of the service with Stripe and your bank.
If a dispute is decided in your favor, the subscription is cancelled and the workspace moves to the Free plan. We may close accounts that file disputes for charges they authorized.

Cancellation, Non-payment & Termination

When a paid plan ends (you cancel, a refund ends it, or payment fails), the workspace moves to the Free plan. Dynamic codes above the Free plan's limits, and codes of types that need a paid plan, may stop redirecting and show a notice page. Your codes, content and settings are kept, so upgrading again switches them back on with the same links. GS1 Digital Link codes keep resolving to their last default link.
Failed payments. If a renewal payment fails, we email you and Stripe retries the card. If the payment is still not made about 4 weeks after it was due, we cancel the subscription and the paragraph above applies.
You can delete your account at any time from your account settings. Your data is then erased as described in our Privacy Policy. When an account is deleted, its dynamic QR codes stop redirecting permanently. Keep this in mind if your codes are printed on physical materials.
We may suspend or terminate your account for material breach of these terms, illegal use, unresolved non-payment, or where the law requires it. Where practicable, we will notify you first.

Disclaimers

The service is provided "as is" and "as available". We do not guarantee that it will be uninterrupted or error-free, and scanning also depends on devices, cameras, networks, and software we do not control. Scan analytics are estimates: privacy features, ad blockers, link previews and bots can make counts and locations differ from reality. We are not responsible for the destination content of QR codes created by our users. If you are a consumer, this section does not affect any statutory warranty rights you have under applicable law.

Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect or consequential damages, lost profits, lost revenue, lost data, or the cost of printing, reprinting, or distributing materials that carry a QR code, including when a code stops working because a trial or preview ended, a plan ended, a limit was reached, or a code was disabled under these terms.

Our total liability for all claims is limited to the greater of the amounts you paid us in the 12 months before the event giving rise to the claim or €50.

This does not exclude or limit our liability for intent or gross negligence, for death or personal injury, or for any other liability that cannot be excluded under applicable law, and it does not affect the mandatory rights you have as a consumer.

Indemnity (Business Customers)

If you use QRKIT for a business, you will cover our reasonable costs, including legal fees, of any claim by a third party that arises from the content or destinations of your QR codes, the data you collect from the people who scan them, or your breach of these terms. We will tell you about the claim promptly and let you take part in the defense. This section does not apply to consumers.

Affiliate Program

If you join the QRKIT affiliate program, the affiliate program terms apply in addition to these terms. Affiliates are independent and may not present themselves as QRKIT or make promises on our behalf.

Changes to These Terms

We may update these terms from time to time. If a change is material, we will give you reasonable advance notice by email or a prominent notice in the service before it takes effect. If you do not agree, you can cancel your subscription and stop using the service before then. Continuing to use the service after the change takes effect means you accept it.

Privacy & Data Protection

Our processing of personal data (what we collect, the legal bases, how long we keep it, the processors we share it with, and your rights under the GDPR) is described in our Privacy Policy. Where we process personal data on your behalf, our Data Processing Agreement applies. Both form an integral part of these Terms of Service.

Governing Law

These Terms of Service are governed by the laws of Romania and applicable European Union law. Any dispute arising from or relating to these terms will be submitted to the competent courts of Romania. If you are a consumer in the EU/EEA, this does not affect any mandatory consumer protections of, or your right to bring proceedings in, your country of residence. Consumers in Romania can also contact the National Authority for Consumer Protection (ANPC) through its alternative dispute resolution service (SAL).

General

We are not liable for delays or failures caused by events outside our reasonable control, such as outages of internet, hosting or payment providers, attacks, or natural disasters.
If any part of these terms is found invalid, the rest stays in effect. Not enforcing a right is not a waiver of it.
You may not transfer your account or these terms without our consent. We may transfer them as part of a merger, acquisition or sale of the business, and will tell you if we do.
We send notices to the email address on your account. These terms, the Privacy Policy and the Data Processing Agreement are the whole agreement between us about the service. If a translation differs from the English version, the English version applies.